Critical success factors in Software Development Projects
DOI:
https://doi.org/10.18489/sacj.v34i1.820Abstract
Irrespective of the software development methodology, projects still fail at any development stage. Some of the factors that may affect project success or failure include process-related factors, such as an unrealistic budget and schedule, or technical-related factors like the methodology. The study aims to determine the influence of the most critical success factors of each category (people, process, and technical) on the overall outcome of software projects in the South African context. This study surveyed members of software development teams from across South African organisations and gathered information about software development project success and factors that contribute to project outcomes. A structured questionnaire was used to collect the study data. According to the results, software development projects need: (1) a committed and motivated team; (2) the client must be involved all the time; (3) specifications/requirements must be clear; (4) leadership must be good; (5) the project’s goals and objectives must be well-defined. The critical success factors are ranked by their strength in relation to success criteria. The study further found that most of the perceived factors are related to non-technical factors. This research contributes to the current software industry debate about critical success factors categories in the South African context.
Downloads
Published
Issue
Section
License
Copyright (c) 2021 Moketo Ephraim Bogopa, Carl Marnewick
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright of all work published here subsists in the authors. While SACJ retains right of first publication, subsequent re-publication is expressly permitted provided the original SACJ publication is acknowledged and cited, according to the terms detailed below. If plagiarism is detected during review, a paper may be summarily rejected and will not be accepted unless even minor infringements are corrected. Should plagiarism be detected after a paper is published, the Editor reserves the right to withdraw a paper from publication. We expect authors to be honest in representing work as their own, and to respect the time and effort our reviewers put in without an undue burden of policing plagiarism, and hence take violations seriously. SACJ applies the Creative Commons Attribution NonCommercial 4.0 License (CC BY-NC 4.0) to all papers published in this journal. Authors who publish with SACJ agree to the following:- Authors retain copyright and grant SACJ right of first publication. The work is additionally licensed under a Creative Commons Attribution Non-Commercial License that requires others who share the work to acknowledge the work’s authorship and initial publication in SACJ. Should anyone else wish to make commercial use of the work, SACJ cedes the right to the author to negotiate terms and does not expect to be paid any royalties.
- Authors may enter into additional arrangements for non-exclusive distribution of the SACJ-published version of the work (e.g., post it to a repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are required to refrain from posting their work online prior to completion of reviews so as not to compromise double-blind reviewing or confuse plagiarism checks.
