The Continuum of Information Systems Project Success: Reflecting on the Correlation between Project Success Dimensions

The Continuum of Information Systems Project Success

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DOI:

https://doi.org/10.18489/sacj.v33i1.873

Abstract

Information systems (IS) project success has been a perennial bane of many researchers. Although there are short, medium and long-term dimensions to success, the reality is that they are inseparably linked. Time plays a significant role as a stakeholder, such as a project manager who has short-term interests. In contrast, a business executive has long-term interests for the organisation as a whole. Project success is arguably a continuum where each dimension plays a role in realising long-term benefits for the organisation. This research investigates IS projects specifically to understand the argued correlation between short, medium and long-term project success dimensions. A total of 612 valid responses were collected through an online questionnaire. Quantitative analysis through PLS-SEM was conducted to reveal the correlation between success dimensions. The overall implication is that short-term IS project success does not directly correlate with long-term IS project success. However, there is a clear correlation between the time phases of IS project success. This research shows medium-term success mediates the relationship and correlation of short and long-term success. While literature acknowledges the relationship literature, this research confirms this notion and proves a significant correlation between each IS project success dimension over time.

Author Biography

Nazeer Joseph, Department of Applied Information Systems, College of Business and Economics, University of Johannesburg, South Africa

Lecturer in Department of Applied Information Systems

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Published

2021-07-12

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Section

Research Papers (general)